Support
Get help with your order
Email us with the four details below and we'll help.
The email to send
- Subject
- Help with my order
- Order ID:on your JVZoo receipt
- Email I bought with:the one you used at checkout
- Product:the one your question is about
- What I'm trying to do:and what happened instead
Quicker for some questions
Files and sign-in
Your downloads, the audiobook and your Vois Studio licence are in the members area. Sign in with the email you bought with; we email you a code.
Open the members areaRefunds
Every product has a 30-day money-back guarantee on its first payment. Ask through the retailer you bought from (JVZoo), or email us your order ID. The money goes back through that retailer.
Refund PolicyVois Studio renewals
Cancel through your retailer before the renewal date, or email us. You keep the plan until the end of the year you paid for. Renewal payments are not refunded.
Terms of Sale and Use